Cancellations

Your appointment time is valuable and has been reserved specifically for you.  If you need to cancel or reschedule your appointment, please provide 24 hours notice.  If a client fails to cancel more than 24 hours in advance, 2 or more times, they will be asked to pre-pay for future services.

Late Arrival

Sessions are carefully scheduled to give you time to relax and enjoy your massage and to regroup and reschedule after your massage and before the next client's appointment.  If you arrive late to your appointment, your session will still end at the scheduled time but you will be charged the original session price.  We recommend arriving on time, or a few minutes early, in order to get the most out of you massage session.   

No Show

Your appointment time is valuable and has been reserved specifically for you.  If a client fails to show up for their appointment without any notice, preventing another person from taking that appointment, they may be required to pre-pay for future services.